Privacy Policy

Privacy Policy

Last updated: September 30, 2026

This website is operated by Thoson.com, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom ("Thoson," "we," "us," or "our"). This Privacy Policy describes how we collect, use, and share personal information. This Privacy Policy applies to information we collect when you access or use our website, mobile applications, and other online products and services (collectively, our “Services”), or when you interact with us, including through customer support channels or social media pages.

We may update this Privacy Policy from time to time. If we make changes, we will revise the date above. We encourage you to review this policy periodically to stay informed about our practices.

Personal Information We Collect

The types of personal information we collect depend on how you interact with us. We collect information you provide directly, information collected automatically, and information from third-party sources.

A. Information You Provide to Us Directly

We collect personal information when you create an account, place an order, contact customer support, or otherwise communicate with us. This may include your name, email address, postal address, phone number, and payment-related information when necessary.

B. Information Collected Automatically

  • Device and Usage Information: IP address, browser type, device type, and browsing activity.
  • Transactional Information: Purchase history, returns, and interactions with our Services.
  • Cookies and Tracking Technologies: Cookies, pixels, and similar technologies used to improve functionality and analyze usage.

C. Information Collected from Other Sources

We may receive information from third-party services such as advertising platforms, social media networks, and business partners.

D. Information We Derive

We may generate insights such as preferences or interests based on the information we collect.

How We Use Your Information

  • Provide, operate, and improve our Services
  • Process orders and transactions
  • Communicate with you regarding orders, promotions, and support
  • Personalize user experience
  • Run advertising and analyze performance
  • Detect fraud and maintain security

Sharing of Information

We may share personal information in the following circumstances:

  • Service Providers: Payment processors, fulfillment partners, marketing and IT providers
  • Advertising and Analytics Partners: As described in the section below
  • Legal Obligations: When required by law or to protect rights and safety
  • Business Transfers: In connection with a merger, sale, or acquisition
  • With Your Consent: When you explicitly authorize us to do so

We do not sell your personal information.

Advertising and Analytics Partners

We work with advertising and analytics partners that collect information through pixels, cookies, tags and server-side event tools on our website. This information can include your IP address, device and browser identifiers, the pages you view, the products you add to your cart and the purchases you complete, including order value. Our partners use it to measure and improve the performance of our ads and to show ads that may interest you. The partners that collect data on our website include:

If we work with other advertising platforms, such as TikTok or Pinterest, they collect similar information through their own tools.

You can opt out of the sharing of your personal information for targeted advertising on our Your Privacy Choices page, manage cookies in your browser settings, and use the opt-out tools offered by each partner.

Your Privacy Rights and Choices

  • Access & Correction: You may request access to or correction of your personal data
  • Deletion: You may request deletion of your personal information, subject to legal obligations
  • Marketing Opt-Out: You may unsubscribe from promotional emails at any time
  • Cookies: You can manage cookies through your browser settings
  • Non-Discrimination: We do not discriminate for exercising privacy rights

Data Retention

We retain personal information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Children’s Privacy

Many of our products are intended for children to use under adult supervision. Our website and Services, however, are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13, and we do not share children’s personal information with advertising partners. If we become aware that we have collected personal information from a child, we will delete it promptly.

Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, loss, or misuse.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Thoson.com
71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
Email: help@thoson.com
Phone: +1 (213) 263-6983 (Monday to Friday, 9 AM to 5 PM EST)